Let’s get you onboarded for your In-Person CoS Certification.

Welcome, Nova students.

We are thrilled to have you join us!

If you’re here, and your registration has been paid in full, you’re officially enrolled and preparing to meet your cohort. Consider this page your one-stop resource for everything you need to know for your upcoming conference experience. Keep scrolling to find answers to all of your questions. We encourage you to review the page fully before reaching out.

Pro-tip:

Bookmark this page for easy access and check back regularly for updates. Stay tuned for emails from Team Nova as the date approaches!

Quick Links

Administrative Professionals Conference Registration Support

EA Ignite Registration Support

Course Support

Before Your Training

Here is all the info you’ll need to prep for your upcoming conference.

We can't
wait to
meet you!

Key Dates
& Deadlines

Click your conference to find important dates and deadlines for your In-Person Cohort. You’ll want to review carefully so you stay on pace with your pre-work, arrive fully prepared, and meet all your certification requirements. Conference agendas and daily schedules are linked here. While agendas are subject to change, we’ll add the most up-to-date info here regularly.

Word of advice: add these dates to your calendar ASAP so you don’t miss anything!

Key Dates:
Monday, March 16:
Course access opens (Kajabi)
Important: you must be paid in full to get access to the course.
Thursday, April 2 at 1:00pm CT: Virtual Student Prep Call
Friday, April 10: Pre-work due
Wed-Fri, April 22-24: EA Ignite Spring 2026 in Boston, MA (View the current agenda here)
Sunday, May 10: Final assignment due
Thursday, May 14 at 1:30pm CT: Graduation Zoom call
Key Dates:
Friday, August 14:
Course access opens (Kajabi)
Important: you must be paid in full to get access to the course.
Thursday, August 27 at 1:00pm CT: Virtual Student Prep Call
Wednesday, September 2: Pre-work due
Sun-Tues, September 13-15: EAPC 2026 in Nashville, TN (View the current agenda here)
Tuesday, September 29: Final assignment due
Thursday, October 1 at 1:00pm CT: Graduation Zoom call
Key Dates:
Thursday, October 1:
Course access opens (Kajabi)
Important: you must be paid in full to get access to the course.
Thursday, October 15 at 1:00pm CT: Virtual Student Prep Call
Monday, October 19: Pre-work due
Mon-Wed, November 2-4: EA Ignite Fall 2026 (View the current agenda here.) Make sure you toggle to “Fall”
Wednesday, November 18: Final assignment due
Friday, November 20 at 1:30pm CT: Graduation Zoom call

Certification Requirements

Listed here are all the requirements to earn your Nova CoS Certification.

Your full attendance is required
Upload the pre-work before traveling
Don’t forget your laptop!

We require full attendance to complete your certification.
You’re expected to attend all three full days of Nova programming during the conference. We do not offer an option to attend partial days, move between tracks, or split time between Nova and general conference sessions. We intentionally designed this experience to be immersive and cohort-based. Your continuous participation is essential to ensure you walk away with confidence and immediately applicable skills.
You will find all coursework for your certification through your Kajabi portal.
Once logged in, begin at the “Start Here/Getting Started” section at the top of the course library to orient yourself before moving into assignments.
You must bring your own working laptop to the conference course. We highly recommend using a personal laptop, as work-issued devices can often have restrictions or firewalls that block access to the required tools.
At minimum, your laptop must be able to access:
- Kajabi (via your web browser)
- Google Drive (for shared group folders)
- PowerPoint or Google Slides (either is acceptable)
We will have a dedicated classroom WiFi network for all Nova students. Due to bandwidth limits, please connect only your primary laptop to this network. Conference WiFi will be available for personal device connectivity.
You should set aside approximately 5–6 hours to complete certification pre-work prior to arriving at the conference.
Pre-work is mandatory and essential to the success of the In-Person experience. As this is a team-based learning environment, you should be prepared so your table group can collaborate effectively right away.
When working through assignments in Kajabi, you will need to:
1. Upload your work to the appropriate assignment upload box
2. Click “Complete Lesson” at the top of each page
Doing so will unlock future course materials correctly and keep you moving forward.
While you’re in Kajabi, we ask that you follow instructions to download required templates and resources before you arrive to the conference, as this will help minimize WiFi strain during live sessions.
Training hours vary by conference. Follow the agenda for your selected conference for exact training hours.
It’s important to plan your travel accordingly. You should not book any flights prior to 8:00pm on Day 3, as there are activities required for certification that run through the end of the day. Missing any portion may impact your eligibility for completion. There are no exceptions to this policy.
For questions related to conference registration or ticketing, please contact our conference partners directly:
APC: info@apcevents.com
EA Ignite: info@eaignite.com
Have questions about your registration, transportation, or hotel stay? Please visit the ASAP conference page for details related to registration, payment, transfers, and refund policies.
For In-Person experiences hosted at ASAP conferences, all registration and payment processes are managed directly by ASAP. Nova does not receive funds until a student completes their training. Because of this, we’re unable to transfer registration to a different conference or apply funds already paid to ASAP toward another Nova offering.
Contact EA Ignite
Contact Administrative Professionals Conference

Communications
& Support

If you still need support after reviewing this page, we’re here to help.

We designed this page to answer questions you may have before or during your conference experience.

Since many frequently asked questions are answered here, please review all sections thoroughly before reaching out to Team Nova.

Email Communications

To ensure you receive all communications and updates, please add the following email addresses to your safe sender list:

Questions

Nova training, coursework, or certification questions: instructor@novachiefofstaff.com

Conference registration or ticketing questions:
EA Ignite: info@eaignite.com
APC: info@apcevents.com

Sending to the appropriate inbox will help ensure your question is routed to the appropriate team and addressed promptly.

During Your Training

Here is what you can expect during your time with your cohort and Team Nova.

Your future
career starts
here.

Your Certification Experience

We’re here to help you move forward with confidence, wherever you’re headed next. Click through to learn more about the time you’ll spend with Nova at your upcoming conference.

When you arrive at the conference, you’ll be pre-assigned to a table group of up to 7–8 students. You will remain with the same group for all three days of training.
We intentionally curated these table groups to create a high-trust, consistent learning environment. Over the three days, you will collaborate closely with your table mates, learn one another’s strengths, divide assignment work, overcome challenges in real time, and build meaningful professional relationships. Many of our table groups stay connected after the conference wraps!
Your table group will have a shared Google Drive folder for easy collaboration. Expect to receive an email with access to your table’s folder the weekend prior to the conference so you’re ready to jump in on Day 1.
To fully participate and get the most out of the training, we ask that you come prepared with the following:
- Laptop and charger. We strongly recommend using a personal laptop rather than a work-issued device, especially if you work in a regulated environment.
- Notebook and pen. Many students prefer handwritten notes during discussions and reflections.
- Headphones compatible with your laptop. These are required for solo work and for particular assignments where students often replay the instructions multiple times.
- Access to Google Slides or PowerPoint. Either platform is acceptable.
- Your questions. Come ready to ask questions about the Chief of Staff role! There will be ample time for discussion and application.
- A growth-minded attitude. It’s normal to feel some initial discomfort or self-doubt in an energetic, rigorous learning environment. Students who lean into this challenge with intention often leave feeling more confident and transformed. Plus, Team Nova will be there to support you through the entire conference experience!
After the conference, you’ll be expected to complete and upload any remaining assignments not finalized onsite.
You will also complete one final solo assignment focused on executive presence and strategic communication.
This includes:
- Creating a short presentation
- Recording a 10-minute (or less) mock meeting with your executive
- Delivering your strategic recommendations verbally and visually in the recording
Once all assignments are submitted and requirements are met, your Nova certification will be issued. You will also receive free lifetime access to the Self-Paced version of the course, contingent upon completion.