Think bigger.

Interested in Chief of Staff services, but not ready to hire full-time?

Nova’s Fractional Chief of Staff services bring the expertise of a seasoned CoS to the table, allowing executives to maximize their time and remain focused on their bigger vision.

How a Chief of Staff can support your business:

  • Nova Consulting Business Planning

    Business Planning

    • Operating mechanisms to drive organizational efficiency.

    • Organizing the Rhythm of Business: staff meetings, strategic reviews, off-sites, and all-hands meetings.

  • Nova Consulting Strategy & Prioritization

    Strategy & Prioritization

    • Generating transparency to the leadership team.

    • Strategic planning, prioritization, and tactical tracking of CEO/Founder objectives and action items.

  • Nova Chief of Staff Business Process

    Business Process

    • Bringing organizational clarity to act on key items.

    • Eliminating friction/bottlenecks, removing roadblocks, identifying resource needs, and enabling speed and clarity to action.

  • Nova Chief of Staff Comms & Engagement

    Comms & Engagement

    • Producing comms in support of business activities like event talk-tracks or email correspondence.

    • Preparing leadership for meetings and engagements and supporting networking.

Think of a Chief of Staff as your strategic thought partner, who is focused on the execution of your most important initiatives.

Testimonials

  • “Maggie has the incredible ability to walk into an unfamiliar business and quickly learn and assess how to support the leaders of the organization and their priorities in the most meaningful ways. In less than a year, Maggie built our organization’s Chief of Staff team from the ground up, supporting our President and leadership team with responsibilities including strategic planning, business preparation, communications, employee programs, and events.

    A fabulous communicator and problem solver, Maggie was a huge asset to our team. I cannot recommend her enough, especially to businesses that need an infusion of structure and organization at their most senior level; you will love working with her!”

    — James Kirby, Senior Vice President of Sales, T-Mobile Business Group

  • “Maggie did a great job keeping myself and my leadership team organized and on track, enabling us to drive important business initiatives forward far more efficiently. She immediately brought a level of professionalism, visibility, prioritization, and rhythm to our team using tools and processes that she created just for us based on her assessment of our needs and communication with our leaders.

    Strategic and proactive, Maggie consistently shared recommendations with me for new concepts, roles, and programs to drive the leadership team and the organization’s employee culture forward. Her team had me better prepared for business meetings and events than ever before, which helped me maximize my time and focus on what is most important. I am confident that the addition of Maggie will elevate you and your leadership team.”

    — Mike Katz, President, T-Mobile Business Group

  • “Maggie works with amazing speed, and is able to take in and process a lot of information to help guide where she spends her time and energy. Her collaborative approach and contagious energy make people want to work with her, which allows her to drive change and constant improvement.

    She is genuine and sincere, which when combined with her undeniable intelligence, make her an ideal modern leader. When you work with Maggie, you honestly never know if or when something goes wrong because she always keeps things moving forward. You can trust that no matter what adversity comes along, Maggie will succeed and make sure to bring those around her along for the ride.”

    — Tanner Moxcey, Director, Nordstrom

  • “In the several years I worked with Maggie, she demonstrated a versatility and orientation for action that is rare and valued in any role, but particularly so in her capacity leading business planning for senior executives at T-Mobile. She built her function and team from the ground up, quickly developing sound but flexible processes and systems that enabled one of T-Mobile’s fastest growing organizations to scale quickly and efficiently.

    From communications to org. design, event planning to employee engagement, Maggie can throw herself at nearly any challenge and emerge victorious. But her real superpower is her ability to connect with people in a way that fosters collaboration and inspires action – she brings an infectious positivity and energy to the table, and it amplifies everything she touches!”

    — Alice Williams, Chief of Staff to CEO, T-Mobile

We’re proud to receive stories of our students using their newfound knowledge & skills to thrive in their roles every day. To read some of these inspirational stories, click here.

FAQ

  • A Chief of Staff is a CEO or Founder’s right hand, their strategic thought partner, who is focused on the leader’s priorities. A CoS can manage large scale projects, create and implement strategic plans, and facilitate high-level meetings and engagements. Chiefs of Staff are masters of follow through and are highly organized, and depending on the size and needs of the business, they may also oversee functions like employee culture, operations, or HR.

    A Chief of Staff allows a CEO or Founder to stay focused on their vision— the “what,” while the CoS steps in to focus on the execution—the “how.” Chiefs of Staff drive organizational clarity by helping lead an effective Rhythm of Business, removing friction & roadblocks, driving process & efficiency, strategic planning, resourcing, and many other capabilities, all dependent on what the business needs.

  • CEOs or Founders often turn to hiring a CoS when they realize that they are spending too much time on tactical, executionary items like planning, tracking, and follow up tasks, and not enough time on the strategic, visionary items necessary to guide their business. Additionally, CEOs or Founders often feel they are missing the organizational rigor in their operating rhythm, business planning, and preparedness.

    A CoS can step in and take executional and operational items off your plate, drive priorities and transparency, ensure your leadership team is focused in the same direction, and create and lead operating cadence/rhythm of business, all leading to greater organizational clarity and focus.

  • Executive Assistants and CoS both support CEOs or Founders, and at first glance it may be hard to understand the difference: both drive organization and focus, and keeping the CEO / Founder prepared is of utmost importance. However, an EA is focused on highly detailed tasks including expenses, travel, meeting and scheduling logistics, and often personal errands and support for their leader. The CoS is a senior level leader, who is a strategic thought partner to the business leader, and may act as their proxy in certain situations. A CoS can manage complex company wide initiatives, lead large teams, oversee operational aspects of the business, and drive strategic planning at a high level.

  • COOs and CoS are both strategic, senior leadership roles focused on major company initiatives, but the key difference between the two is that the COO is focused on the overall health of the total business, where the CoS is a role truly designed to support the CEO or Founder and their specific priorities. This includes CEO communications support, priorities alignment and driving, and more. The CoS role is more behind the scenes than the COO, which is more of an outward facing role.